The Unicorn Woman is a cottage-based business, fitted into the life of a wife & mother. As such, business hours fluctuate.

The best way to contact me is via .

If you need to contact me by phone, please call during the following hours:

If the answering machine is on, do not leave your order on the machine. Please either call back or leave your name/phone number on the machine. Be sure to speak slowly and clearly so that I can return your call. BUT, again, your best and fastest way to contact me is via .

Delivery times vary depending on what you order and which shipping option you choose. It will also vary depending on the shipping company's current work conditions. As such, the delivery times below are only estimates. They are not hard fast rules or guaranteed times, just the typical minimum amount of time you should wait before becoming concerned about your order.

For Kits, In-Stock Supplies, & Production List items: Please allow at least 7 days for processing with the regular shipping option. Usually, orders are shipped within a few days than that, but I'm a a caregiver and this is a cottage industry. This delivery schedule allows me to work around personal obligations and the unexpected disaster. If you have to have faster service, email me for availability/cost. Please note, that if you snailmail an order, expect about 4-6 weeks for processing.

Note: If your order contains any custom tack, delivery of your entire order may be delayed until the custom tack is completed. If you request two shipments, you will need to pay two shipping fees.

Conditions of guarantee: SATISFACTION GUARANTEED. If the item is unsatisfactory, return it within 10 days of receipt for refund. Your money, less shipping/handling/insurance, will be cheerfully refunded. Items that are extremely customized (e.g. with initials, logos, etc.) may be subject to a non-refundable fee. Inquire at time of purchase. Note: Customer made alterations VOID this guarantee. For special order Kangaroo Leather Laces, a 20% restocking fee will be deducted in addition to the shipping/handling/insurance deduction. (Ebay buyers see terms for your auction in the item auction listing.)

At the discretion of The Unicorn Woman, photos may be taken of any items created by The Unicorn Woman. These photos become part of the Unicorn Woman's personal artistic intellectual property. The Unicorn Woman retains all promotional & advertising rights to these photos, as well as the right to use such photos as illustrations in published works WITHOUT compensation, notification, or credit to the current (or any subsequent) owner of the physical item. These photos may also be submitted to artist shows where the artist's personal work is being judged. These photos will not, however, be entered in regular competitive events or model horse shows, unless such right is reserved specifically at the time of sale.

Note: All due diligence will be performed to insure props, model horses, and other elements in a photo displaying work by the Unicorn Woman are properly credited to any additional artist(s) involved and that the appropriate permission from the artist(s) was obtained.

The Unicorn Woman is committed to protecting your privacy. We do not sell or share your information, except as follows:

• as required by law.
• as necessary to complete your business transaction. For example, we must submit your credit card number to the merchant clearing house for your charge to be made.
• as necessary to help you. Under certain circumstances, we will make referrals. These are all on a case-by-case situation with the purpose of helping you:
  • For example: If you contacted us for a specific product that we were unable to provide, we occasionally will share your contact information ONLY (usually only your name & email) to one and only one person who does provide that product, to let them know I referred you. (Usually, you will also receive that person's contact information.) You may opt-out of this free service. The best way is by stating your desire when you send your inquiry email about the specific product.
• If you run a business, your business contact information may be shared with potential customers.

Note: Some platforms have transaction ratings or references systems (for example, eBay's feedback system). I participate in these per my choice and on a case-by-case basis.

Color Group 1: No color choice available. Item shipped will be from current color stock.

Color Group 2:Black; Brandy (red brown); Unfinished Brown, Unfinished Natural

• Note 1: Natural is not used on English Tack items.
• Note 2: Unfinished Colors will be sealed upon completion of tack item.

Color Group 3: Natural, Black, Lt. Brown, Brown, Dk. Brown, Saddle Tan, Cordovan, Antique Brown, Antique Black.

Color Group 7: Open selection. Up to 3 color choices may be combined as one color choice.

All tack is designed for Breyer Models. However, the Unicorn Woman will fit any model horse down to Little Bits (1/24 scale). The following code is used in the catalog:

• TR = Traditional Breyers (1/9 to 1/10 scale) and Stone Model Horse (large sized)
• CL = Classic Breyers (1/12 scale)
• LB - Little Bits Breyers (1/24 scale) and Stone Pebbles

For Non-Breyer/Stone horses, fee is generally the price listed for the size closest to the horse to be fitted. However, first as Artist Resins and other non-Breyer or Stone Model horses require custom fitting. This requires a custom fitting sheet to be completed; may also require the model horse in question to be sent to the to The Unicorn Woman for fitting; and may involve a non-refundable fitting fee.

If model is taller than 12" at withers, write for a special price quote.

PAYMENT METHODS

TIME PAYMENTS
I do not accept Time Payments. You may use the credit options with Paypal or eBay.

USA CUSTOMERS
USA Customers may use the following ways payment methods: check, Money Order, or any of the methods accepted by Paypal. Checks/Money Orders should be made out to The Unicorn Woman. Due to Banking Regulations, expect a 3 week delay before your order will begin processing for delivery if you choose to pay with check or Money Order. To pay via Paypal, request a Paypal invoice by Please include your order and shipping address so I can send you a correct invoice.

Texas Residents add 8 1/4% Sales Tax.

INTERNATIONAL CUSTOMERS

Due to increasing legislation, fees, and license requirements, both in the US & Internationally, I no longer ship internationally.

Texas Residents add 8 1/4% Sales Tax.

Due to increasing legislation, fees, and license requirements, both in the US & Internationally, I no longer ship internationally.